Policies

Missed/Cancelled Appointments: I will be as flexible as possible regarding changing appointments.  However, I request a minimum of 24 hours notice for cancellation of regularly scheduled, standing appointments with the exception of unforeseen emergencies. Any regularly scheduled, standing appointments cancelled less than 24 hours in advance will be charged for the time reserved since I am likely not to be able to fill that time.  

Telephone Communications between sessions:  I will make myself as available as I can for ongoing telephone communications with patients and families.  Usually, all calls are returned within 24 hours. If it is an emergency that cannot wait for a returned call, please all 911 or go the nearest emergency room. Telephone communication requiring more than 15 minutes will be pro-rated at my hourly rate for standard sessions.

Written Materials:  Please give me as much notice as possible when requesting written summaries, documentation, or letters.  As mandated by law, I request that patients and families sign a release of information prior to my releasing any information to third parties.  Documentation requiring more than 15 minutes to prepare will be pro-rated at my hourly rate for standard sessions.     

Insurance: A portion of this fee is usually paid through a client's "out of network" insurance coverage. Detailed invoices can be printed off the confidential patient portal and sent into the insurance company for reimbursement. I will support you in seeking reimbursement; however, payment remains due regardless of insurance reimbursement.